US CUSTOMERS

  • Every order will be shipped out within 24-72 hours from the time of receiving the order. Your order will be delivered within 4-5 business days. In order to shorten delivery lead time, We use Amazon FBA service for US customers with their orders. 
  • If you would like to return or get exchange for the item purchased in CrediThink.com, please contact us (help@credithink.com) directly within 5 days from receipt of your order. Even though, you receive your ordered products in the Amazon shipping box, please do not contact Amazon Customer Support about the order placed in our official website or Facebook shop other than Amazon.   
  • SHIPPING RATES
Standard Shipping 5.95 USD
Expedite Shipping 8.35 USD
Priority Shipping 13.85 USD

 

  • FREE STANDARD SHIPPING on purchases with a total of at least $50 after any promotions and discounts are applied and total shipping weight is less than 2kg.
  • If a shipping delay occurs, we inform customers of the issue within 72 hours.
  • Why didn't all of my items ship together? Most orders leave our warehouse within one business day of order processing. In some cases, orders with multiple items are shipped in more than one package if items in order are shipping from more than one warehouse or shipping facilityIf your items are going to be shipped separately, you will receive separate shipping confirmations for each package that is sent. However, please contact us if you receive partial shipments and don't get any notification from us. Only one shipping fee will be charged and as items become available for shipment they will be delivered with the shipping method selected.
  • PARCEL TRACKING: You will receive an email notification with tracking number. Please allow up to 12 hours for tracking to show as it takes time for your parcel to be scanned and on board for delivery. 
  • Shipping may take additional time during sale periods, holidays and extreme weather events.If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.), please add at least 2 to 3 business days to the estimated delivery date of your order. 
  • Sales tax in accordance with tax laws and regulations mandated by each state, will be reflected in your cart at checkout.
  • Health and personal care items cannot be shipped to APO, FPO, or DPO addresses.
  • Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.
  • All products we carry are freshly made and directly shipped from Seoul, South Korea. All products are checked for quality before dispatch and we try our best to make sure you receive products in perfect condition. However, products may be damaged in the delivery process. 
  • If there is any damage to the items that you ordered on delivery, you must contact us (help@credithink.com) within 5 days from receipt of your order along with photos of damaged products. Once approved, we will arrange for your items to be returned. After we receive and inspect the items, we will make replacement or refund to your original method of payment. 
  • It's our goal to make sure every customer receives the best possible service. If you are not satisfied with the product, you can make your return at any time for a full refund of your purchase cost from CrediThink.com.